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NASSAU, BAHAMAS September 11, 2022—This summer, Nassau Airport Development Company (NAD) entered into a three-year contract with aviation technology company AeroCloud Systems to provide Flight Information Display Systems (FIDS) and gate management systems (GMS) at Lynden Pindling International Airport (LPIA).

The move is part of the airport management company’s focus on using technology to automate operation systems at LPIA and improve overall efficiency.  AeroCloud’s 100% cloud native software platform provides stakeholders with critical data related to cancellations, delays, and diversions to better assist with day-to-day and long-term planning.   NAD’s Vice President of Operations Jonathan Hanna expects full implementation of the new technology to be completed by the end of Q3, just ahead of the peak holiday travel period.

“AeroCloud Systems utilizes Artificial Intelligence (AI) and machine learning to predict and project passenger forecasts. It takes into account seasonality including peak periods and pairs that information with data from other sources,” Hanna explains.

“What we get, in return, is an improved passenger forecast which provides data as far out as 90 days. This longer lead time allows us to plan more effectively from an operations standpoint.”

Previously, NAD’s Operations relied heavily on passenger forecasts that were a maximum of three days out.  Now, with the predictive capabilities on AeroCloud’s platform, the team can manage gating allocations more efficiently and develop contingency plans throughout the year.

Early data will also allow airport stakeholders including Bahamas Customs, Bahamas Immigration, United States Customs and Border Protection (USCBP), commercial airlines, retail and food & beverage concessions to plan ahead. In addition to predictive data, stakeholders will receive real time updates on delays or cancellations via SMS text.

Hanna continues: “With better access to real time and future information, our airport partners can plan more effectively and can adjust operational hours or staffing levels as information is received. Passengers can also benefit from the data by receiving accurate updates on flights through the AeroCloud app or via LPIA’s website www.nassaulpia.com.”

A total of 10 team members from NAD’s Operations and IT Departments participated in a 2-day training conducted by Aero Cloud’s Chief Technology Officer Ian Forde-Smith and the company’s Product Manager Danny Lee. Andrew Hoppe, Director of Airport Engagement, Americas for AeroCloud, was also in Nassau for the training.

“This is the future of airport operational management, and that immediately resonated with the team at Lynden Pindling International Airport. They were especially intrigued with how AeroCloud’s innovative forward planning feature will allow them to plan gate scenarios up to three months in advance using AI and Machine Learning. Our product is innovative, cost-effective and efficient, and offers customers unlimited user licences under the umbrella of absolute security,” Hoppe said.

On the new partnership with LPIA, George Richardson, CEO and Co-Founder of AeroCloud said: “Our gate management system will create a paradigm shift for Lynden Pindling International Airport greatly reducing the amount of manual tasks required to manage their operations, and also alerting key stakeholders to take proactive measures towards avoiding conflicts and irregular operations. It’s a fail-safe solution and we applaud Lynden Pindling International Airport’s progressive approach towards resolving the disruption issues faced by many airports recently.”

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Photo Caption 2– AeroCloud representatives conduct training on new operations management system at LPIA. Picture l to r: Andrew Hoppe, Director of Airport Engagement, AeroCloud Systems, Tashena Adams, Manager, Operations Centre, NAD, Jonathan Hanna, Vice President of Operations, NAD, Danny Lee, Product Manager and Ian Forde-Smith, CTO & Founder, AeroCloud Systems.

Media Contacts:   

Jan Knowles, Vice President, Marketing and Commercial Development

Nassau Airport Development Company

Email: jan.knowles@nas.bs

Phone: 242 702 1000

 

Former Intern Turned Airport Executive To Focus on  Technology and Automation in New Role 

NASSAU, BAHAMAS July 11, 2022—Nassau Airport Development Company (NAD) today announced the appointment of Jonathan Hanna to the position of Vice President of Operations, effective July 1, 2022. At 34, he becomes the youngest person appointed to NAD’s executive management team. Hanna follows Deborah Coleby who retired from the role in June 2022 after 15 years of dedicated service to NAD.

As Vice President of Operations, Hanna will lead a team of 100+ individuals and will be responsible for directing, planning and managing the airport facilities including all airside, landside and terminal operations at Lynden Pindling International Airport (LPIA).  He will also direct the development and execution of the airport’s long and short-term Operations plans while maintaining stakeholder relationships and growing industry knowledge within the organization.

Since April 2020, Hanna has served as Director, Terminal Operations & Facilitation and played an integral role in managing LPIA’s COVID-19 response by developing and implementing health protocols to minimize transmission and restore traveler confidence to the destination.

Like most, his passion for aviation began as a childhood fascination with how airplanes worked. Young Hanna spent hours flying model airplanes with his father and many weekends watching aircraft take off and land at LPIA.

After graduating from high school in 2006, he enrolled at the Florida Institute of Technology. The following year, NAD began its operations with the goal of transforming LPIA and the aviation sector in the country. While in college Hanna landed a coveted summer internship at the new airport management company and spent every consecutive summer in NAD’s Operations Department.  On alternate school breaks, he volunteered to work during the Easter and Christmas holidays to further immerse himself in the field.

Hanna went on to earn both a Bachelor of Science in Aviation Management and a Master of Science in Aviation Development & Management. In April 2014, he officially joined NAD as a Duty Supervisor where he conducted daily terminal inspections and identified ways to mitigate operational risks. Hanna later became an Airside Safety Supervisor at NAD where he developed operational manuals and worked to conduct Safety Audit Peer Reviews for airports within the Vantage Network.

In 2017, he was seconded for five months to Vantage Bahamas, a local subsidiary of Vantage Airport Group the operators of NAD, as Manager, Airport Solutions. There, he worked directly with aviation stakeholders and facilitated airside assessments to ensure regulatory compliance.

In August 2018, Hanna assumed the role of Manager, Airport Solutions at NAD with the focus on developing operations manuals and training team members to ensure compliance with international standards. That same year, Airports Council International (ACI) named him its inaugural Young Airport Professional of the Year.

On his appointment to Vice President of Operations, Vernice Walkine, President & CEO at NAD shared: “Jonathan’s career track at NAD was promising from the start. Very early on, he showed leadership qualities and strengths in the Operations Department. He has a passion for aviation and is forward thinking. Jonathan has the ability to seek out and implement solutions with both operations and customer service in mind. This is critical as we look to optimize productivity, reduce costs and increase our overall efficiency. He has demonstrated his commitment to LPIA’s growth and future progress and we are pleased to have him join our executive management team.”

She continued: “As we make this transition, we would also like to take this opportunity to thank our outgoing Vice President of Operations, Deborah Coleby for her steadfast leadership. We see the impact of her work in our ability to run LPIA in the safest, most efficient manner. Both Debbie and Jonathan have worked closely together over the years and we look forward to continuing to implement our short and long-term operational goals for the airport.”  Key on Hanna’s agenda is using technology and automation to optimize airport Operations and to further enhance operational efficiency. “I’m excited to take on this new role and to be a part of how the future of aviation is shaped in our country,” he said. “Our goal is to leverage technology to improve the passenger experience in our facilities and in turn, our overall operations. That will be a major focus over the next 3-5 years.”

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Photo Caption 1– Jonathan Hanna appointed new Vice President of Operations at NAD. His appointment took effect July 1, 2022.

Media Contacts:   

Jan Knowles, Vice President, Marketing and Commercial Development

Nassau Airport Development Company

Email: jan.knowles@nas.bs

Phone: 242 702 1000

FOR IMMEDIATE RELEASE

LPIA Outlines Summer Holiday Operations Plan, Shares Useful Travel Tips for Passengers

NASSAU, BAHAMAS July 6, 2022In an effort to mitigate the impact of growing traffic on operations during what is anticipated to be a busy summer travel season, key stakeholders at Lynden Pindling International Airport (LPIA) have put in place plans to ensure that passengers are efficiently processed through the airport.

Summer projections for passenger arrivals and departures at LPIA are showing continued and steady recovery from the pandemic.  Preliminary passenger numbers recorded for June 2022 are 285,244 arriving and departing passengers, representing around 76% of pre-pandemic passengers for the same period in 2019.  NAD anticipates that July and August, which are traditionally very busy travel months for Bahamians, will yield similar strong recovery particularly with the lifting of certain travel restrictions for the United States and The Bahamas.

“During this busy summer travel period we wish to assure the travelling public that firstly, their safety is our paramount concern. Our overall objective is to make certain that a high level of efficiency prevails in the terminals coupled with excellent customer service resulting in a positive experience for our passengers,” said Vernice Walkine, President and Chief Executive Officer, Nassau Airport Development Company Ltd.

“The airport stakeholders are continuously working together to maximize the efficiency of operations and mitigate any potential challenges within our facilities,” she continued.

LPIA is offering the following tips to local passengers planning to travel this summer.

This summer will be busy at LPIA and there are some key things local travelers should know and consider whether they are travelling to the United States, other international destinations or domestically within The Bahamas:

  1. When travelling to the US, particularly on peak days and times ensure you are at the airport 3 to 3.5 hours ahead of your scheduled flight departure time. For Domestic travel please arrive 5 hours ahead of time.
  2. If possible, avoid travel to the US on busy days like Saturday and Sunday this summer. Pick a slower day to begin and end your vacation or business trip.  Also, if possible, travel during off peak times and look for flights either before 9:00am or after 2:00pm.
  3. Ensure you are clear on testing and entry requirements while travelling:
    • United States and Bahamas COVID-19 testing requirements have changed. Vaccinated travellers entering the United States and returning to the Bahamas will no longer be required to submit to pre-travel COVID-19 tests to enter either country.  Instead, valid proof of vaccination must be presented before boarding a flight to the United Stated or The Bahamas.
    • All Unvaccinated travellers aged 2 and older will be required to obtain a Rapid Antigen Test or RT PCR test taken no more than three days (72 hours) prior to travel and present the negative test results at check-in before return to The Bahamas.
    • IMPORTANT: You mustbe fully vaccinated to travel to the United States by plane if you are not a U.S. citizen, not a U.S. national or lawful permanent resident, or if you are traveling to the United States on an immigrant visa and 18 years or older.  Children under the age of 18 years do not have to be vaccinated to enter the United Stated by plane.
    • Children under age 2 are exempt from any testing requirement. COVID-19 testing is no longer required for inter-island travel whether you are vaccinated or not.
  1. Be Ready for Security Screening:  Passengers should have their passport and boarding pass available to enter the security screening process.  Passengers will be required to remove jackets, belts, shoes, electronic items and empty pockets.  To make this process quick and efficient, please dress comfortably in clothing and shoes that can easily be removed and keep your electronic items handy.  Please be reminded that allowable liquids in carry on luggage are limited to travel sized items no more than 3.4oz.  All carry-on liquids should hold in a one-quart sized zip lock bag.
  2. As LPIA is a US Pre-Clearance facility, each passenger will undergo inspection by a United States Customs & Border Protection Officer prior to leaving Nassau. Family members living in the same household can be inspected together.  Bahamians need a valid passport and police record or US VISA for travel.  Please check your travel documents well ahead of your trip to ensure that they are still valid and did not expire over the course of the pandemic.
  3. Once these formalities are done, you may proceed to your airline gate or enjoy the shopping and dining amenities available in the U.S. Departures Lounge. All gates are within a three-minute walk from anywhere in the US or Domestic/International Departure Lounge.

Parking at LPIA: If you plan to leave your vehicle parked at LPIA, please be reminded that our parking facilities are cashless, and payment upon your return will be required by either debit or credit card. Persons without a debit or credit card may obtain a debit card from one of the Island Pay machines strategically placed within the airport.

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Media Contacts: 

Jan Knowles, Vice President, Marketing and Communications

Email: jan.knowles@nas.bs

Phone: 242 702 1000                                                                                                                 

NASSAU, Bahamas, 15 June 2022 – In addition to eliminating the mandatory Bahamas Travel Health Visa, the Government of The Bahamas announced today that fully vaccinated travellers will no longer be required to submit to pre-travel COVID-19 testing to enter the country.

All unvaccinated travellers ages 2 and older will be required to obtain a negative COVID-19 test — either a negative RT-PCR test or a Rapid Antigen test — taken no more than three days (72 hours) prior to travel and present the negative test results before boarding their flight to The Bahamas.

Changes go into effect at 12:01 a.m. on Sunday, 19 June 2022.

“The Bahamas is adapting to the continued evolution of this pandemic. We want to streamline the entry process for travellers as much as possible, all while ensuring we are protecting public health,” said the Honourable I. Chester Cooper, Deputy Prime Minister and Minister of Tourism, Investments & Aviation. “We hope the changes to the pre-travel testing requirements combined with the elimination of the Travel Health Visa will reduce friction for travellers and further the recovery of our tourism sector.”

For full details on The Bahamas’ current COVID-19 protocols for travellers, please visit Bahamas.com/travelupdates.

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PRESS INQUIRIES

Anita Johnson-Patty, Director, Global Communications

Bahamas Ministry of Tourism, Investments & Aviation

ajohnson@bahamas.com

 

Weber Shandwick, Public Relations

Bahamas@webershandwick.com

“Effective Sunday, June 12, 2022 at 12:01 am, pre-departure testing for travel to the United States is no longer required.  International travelers must continue to show proof of COVID-19 vaccination. More information can be found here: US Ends Covid-19 Test Requirement to Enter Country – Bloomberg

For further travel information, please visit our website www.nassaulpia.com or contact your respective airline.”

 

FOR IMMEDIATE RELEASE

UPDATE:  AIRPORT TO TEST EMERGENCY RESPONSE IN FULL-SCALE

NASSAU, BAHAMAS, Monday, May 20, 2022— On Tuesday, May 31, 2022, stakeholders at Lynden Pindling International Airport (LPIA) will conduct a full-scale emergency exercise. The exercise that was previously scheduled for May 18, 2022, will have a drill scenario that will begin at 10:30a.m.  Tuesday, with a call to NAD’s Operations Center from Air Traffic Services concerning an aircraft inbound to LPIA, from Rock Sound, Eleuthera with 60 persons including crew onboard. The aircraft will be reported as having engine trouble and will be involved in a simulated crash.

Local and international aviation regulations require airports to establish an emergency plan commensurate with the aircraft operations and other activities conducted at the airport. Regulations also mandate that a full-scale emergency exercise should be conducted at intervals not exceeding two years to evaluate the Emergency Plan.

Bahamas Immigration and Royal Bahamas Defence Force recruits will pose as crewmembers and passengers involved in the incident and volunteers from The Bahamas Red Cross will act as distraught family members and friends.  In addition, teams from local emergency response agencies including the Royal Bahamas Police Force, Royal Bahamas Defense Force, Civil Aviation Authority Bahamas, Bahamas Air Navigation Services Authority (BANSA), Air Accident Investigation Authority (AAIA), National Emergency Management Agency (NEMA), National Emergency Medical Services (NEMS), Airport Authority, Bahamas Red Cross Society, Princess Margaret Hospital, Doctors Hospital, The Department of Public Health, Bahamas Immigration, Bahamas Customs, United States Customs and Border Protection, The US Embassy, The British High Commission, The Nassau Airport Development Company (NAD) and Bahamasair will participate in the drill.  We are proud to advise that Bahamasair, the national carrier, will act as host airline for the exercise.

Deborah Coleby, NAD’s Vice President of Operations says putting LPIA’s emergency plan to the test allows all agencies involved to assess their individual level of preparedness and orchestrate a coordinated response.

“Upon completion of the exercise, a debrief will be conducted and a final report generated will provide feedback by local and international evaluators. Improvements are made based on the findings of the final report and the airport’s Emergency Plan is updated accordingly,” Coleby explained.

Tuesday’s exercise is expected to last approximately four hours. Passengers are advised that air travel to LPIA will not be impacted during the drill. Members of the general public are also advised that there will be emergency response vehicles in the vicinity of the airport during the drill.

NAD encourages travelers to proceed with their travel plans as scheduled.

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Photos attached and captions: Airport Emergency Operations Center in simulated operations with all key agencies present during LPIA’s last major full scale emergency drill. The latest emergency drill is set for Tuesday, May 31st, 2022 at 10:30am

NASSAU, BAHAMAS, Sunday, May 15, 2022— On Wednesday May 18, 2022, stakeholders at Lynden Pindling International Airport (LPIA) will conduct a full-scale emergency exercise. The drill scenario will begin at 10:30a.m. with a call to NAD’s Operations Center from Air Traffic Services concerning an aircraft inbound to LPIA, from Rock Sound, Eleuthera with 60 persons including crew onboard. The aircraft will be reported as having engine trouble, and will be involved in a simulated crash.

Local and international aviation regulations require airports to establish an emergency plan commensurate with the aircraft operations and other activities conducted at the airport. Regulations also mandate that a full-scale emergency exercise should be conducted at intervals not exceeding two years to evaluate the Emergency Plan.

Bahamas Immigration and Royal Bahamas Defence Force recruits will pose as crewmembers and passengers involved in the incident and volunteers from The Bahamas Red Cross will act as distraught family members and friends.  In addition, teams from local emergency response agencies including the Royal Bahamas Police Force, Royal Bahamas Defense Force, Civil Aviation Authority Bahamas, Bahamas Air Navigation Services Authority (BANSA), Air Accident Investigation Authority (AAIA), National Emergency Management Agency (NEMA), National Emergency Medical Services (NEMS), Airport Authority, Bahamas Red Cross Society, Princess Margaret Hospital, Doctors Hospital, The Department of Public Health, Bahamas Immigration, Bahamas Customs, United States Customs and Border Protection, The US Embassy, The British High Commission, The Nassau Airport Development Company (NAD) and Bahamasair will participate in the drill.  We are proud to advise that Bahamasair, the national carrier, will act as host airline for the exercise.

Deborah Coleby, NAD’s Vice President of Operations says putting LPIA’s emergency plan to the test allows all agencies involved to assess their individual level of preparedness and orchestrate a coordinated response.

“Upon completion of the exercise, a debrief will be conducted and a final report generated will provide feedback by local and international evaluators. Improvements are made based on the findings of the final report and the airport’s Emergency Plan is updated accordingly,” Coleby explained.

Wednesday’s exercise is expected to last approximately four hours. Passengers are advised that air travel to LPIA will not be impacted during the drill. Members of the general public are also advised that there will be emergency response vehicles in the vicinity of the airport during the drill.

NAD encourages travelers to proceed with their travel plans as scheduled.

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Photo caption:  Emergency personnel assisting with the triage and transport of the simulated wounded during LPIA’s last major full scale emergency drill. The latest emergency drill is set for May 18th, 2022 at 10:30am

Media Contact:                  

Jan Knowles

Vice President of Marketing & Communications

Nassau Airport Development Company

Jan.knowles@nas.bs

Phone: 242 702 1000

FOR IMMEDIATE RELEASE

NAD Seeks Proponents For Three New Opportunities At LPIA As Tourism Recovery Continues  

15 Years After Redevelopment, Airport Still An Economic Driver For The Bahamas 

NASSAU, BAHAMAS March 24, 2022 Lynden Pindling International Airport (LPIA) continues to be an economic driver in the Bahamian economy as the country recovers from the COVID-19 pandemic. Today, airport managers issued a new RFP for an independent partner to manage all digital and display advertising at LPIA. The advertising RFP is one of three current business opportunities available at the airport, this as passenger numbers and revenue projections trend upward.

In addition to the RFP for LPIA’s Advertising Concession for indoor and outdoor spaces, Nassau Airport Development Company (NAD) is also seeking proponents to operate a 300 sq. ft. Bahamian-themed food and beverage concession in the Domestic/International Departures terminal and a 100 sq. ft. retail space in the US Departures Lounge.

“At the close of 2021, NAD had recovered 68% of its passengers compared to 2019 which was a banner year for LPIA.  For 2022, we continue to see strong returns particularly from key target markets like Newark, Washington, Ft. Lauderdale/Miami and London. This growth is also being mirrored on our revenue side especially during the last quarter of 2021,” said Vernice Walkine, President & CEO of NAD.

At the final quarter of 2021, LPIA had close to 2.1 million airline seats, 80% of what the airport reported in 2019. More traffic in terminal means a boost in revenue for existing food and beverage and retail outlets. The increase also creates an environment for NAD to pursue new proponents for concession contracts

“The growth is encouraging. It speaks to the viability of our overall tourism product and the confidence visitors have in the destination. We have taken our industry’s recovery very seriously and have built a level of trust with our business partners and hope to continue that in the future.”

NAD’s current business model is a strong mix of aeronautical revenue generated primarily through passenger facility charges, aircraft parking and landing fees and non-aeronautical or commercial operations revenue inclusive of terminal leases and concessions, car parking and others. In December 2021, the company’s non-aeronautical revenues were $7.7 million fiscal YTD, 6% above what was forecasted with December numbers being up 23% over projections. The amount represented 88% of the YTD non-aeronautical revenue for the same period in 2019, a banner year for airport passenger numbers and revenue generation.

Walkine continued: “The economic impact of LPIA, particularly over the past 15 years since its complete redevelopment under NAD, is significant. More than 4000 persons work at the airport and many businesses and spinoff operations benefit directly from LPIA. As we push the industry forward beyond the pandemic, our focus is on improving our efficiency, enhancing the passenger experience and creating viable revenue generation through commercial opportunities at the airport.”

For more information on the current RFPs available at LPIA visit, https://nassaulpia.com/news/.

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Photo Caption 1–  Three new commercial opportunities currently available at LPIA as operators see industry steadily rebound from the COVID-19 pandemic.

Photo Caption 2– 15 years after redevelopment, LPIA continues to be an economic driver in the Bahamian economy.

Photo Caption 3- LPIA releases details on new airport advertising concessions RFP

 

Media Contacts:   

Jan Knowles, Vice President, Marketing and Commercial Development

Nassau Airport Development Company

Email: jan.knowles@nas.bs

Phone: 242 702 1000

 

 

 

 

Nassau Airport Development Company Limited (NAD), the operator of the Lynden Pindling International Airport is interested in attracting experienced, enthusiastic and imaginative operators for a Retail kiosk. Proponents must be capable of designing, financing and operating a Retail Kiosk in the US Departures Terminal of the airport. The retail unit should offer unique products and/or services at competitive prices that are suited for US Passenger Traffic.