Airports Council International Latin America and the Caribbean (ACI-LAC) congratulates Nassau´s Lynden Pindling International Airport for obtaining ACI’s Airport Health Accreditation.
The ACI Airport Health Accreditation (AHA) program provides airports with an assessment of how aligned their health measures are with the ACI Aviation Business Restart and Recovery guidelines and the International Civil Aviation Organization’s (ICAO) Council Aviation Restart Task Force recommendations along with industry best practices and the World Health Organization.
Aviation and tourism are key economic drivers for national economies and society at large, particularly in island nations. “We are pleased to have obtained this health accreditation which is a positive milestone on our road to economic and tourism recovery,” said Ms. Vernice Walkine, President and Chief Executive Officer at the Nassau airport. “The airport and its tourism partners including the Bahamas Ministry of Tourism and the Nassau Paradise Island Promotion Board are deeply committed to creating an environment where travelers can return to The Bahamas and indeed our region, to experience all we have to offer.”
Dr. Rafael Echevarne, Director General of ACI-LAC, said: “By obtaining the AHA, Nassau’s LPIA demonstrates its commitment to protecting the health of passengers and airport employees and its contribution to the economic and social recovery and development”.
Airports Council International (ACI) is the international airport organization, with 1,960 airports in 176 countries. The Latin American and Caribbean office (ACI-LAC) has 270 airports in 34 countries that manage 95% of air traffic in the region.
NASSAU, BAHAMAS June 29, 2020—On Wednesday July 1st, 2020, international flights will resume for inbound visitors as the government of The Bahamas moves into the third phase of restarting air travel disrupted by the COVID-19 pandemic.
In preparation for the return of international passenger traffic, officials at Lynden Pindling International Airport (LPIA) are reviewing preliminary flight schedules and working closely with key stakeholders to ensure the safety of all airport users.
“As we enter this final reopening phase and welcome visitors to the destination and residents back home, our focus is on ensuring that all airport partners are ready on July 1st to support the additional safety protocols put in place by the government to reduce the spread of COVID-19,” said Vernice Walkine, President & CEO of Nassau Airport Development Company (NAD).
“From an airport perspective, we anticipate a gradual uptick in arrivals and departures over the next two to three weeks. The phased approached to restarting air service has allowed our team to successfully test new safety protocols in real time. As we move forward in this new normal of operating in a pandemic, we are using the best practices learned to date to guide our plan.”
Current flight projections show a total of six flights arriving from the United States on July 1st starting with Delta Airlines’ inbound service from Atlanta to Nassau at approximately 11:30 a.m. Six flights are scheduled for departure on day 1. Airlines have scheduled direct service to Nassau from key US gateways such as Charlotte NC, New York (JFK), Denver, Houston, Baltimore, Newark, Miami and Ft. Lauderdale along with service from Toronto, Canada.
Passengers traveling to and from Lynden Pindling International Airport (LPIA) can expect new protocols on departure and arrival. Starting July 1st, all inbound travellers will be required to complete an electronic Health Visa prior to travel. All visitors, Bahamian citizens and residents will be asked to present a Negative PCR COVID-19 test and confirmation of their approved Health Visa upon entry or return to The Bahamas. The test should be taken no more than ten (10) days prior to the date of travel. For more information on testing requirements, visits https://travel.gov.bs/.
On arrival at LPIA, passengers should expect to have their temperatures taken as we begin to welcome guests. Persons showing symptoms of COVID-19 will be referred to the local health officials at the airport for further testing and evaluation.
Immigration officials will provide all visitors with a flyer outlining mandatory guidelines by the Government of The Bahamas to protect visitors and residents against the spread of COVID-19.
The safety and security of all passengers, tenants and staff at LPIA remains a top priority for airport officials. Existing protocols will continue into the final phase of reopening. In addition to social distancing floor markers and signage implemented in phase one, plexiglass barriers are also in place at major points of interaction between travellers and airport staff. All passengers are required by law to wear masks or a face covering in public spaces including airport terminals with the exception of passengers under the age of two. Only ticketed passengers will be allowed in the terminals with the exception of persons accompanying minors travelling alone, elderly passengers or those with restricted mobility.
Cleaning and sanitation schedules will continue to focus on high touch point areas in the terminals and nightly cleaning will focus on utilizing fogging machines and electrostatic sprayers to disinfect.
Retail and food & beverage partners at LPIA have also implemented safety protocols in an effort to reduce the spread of COVID-19. Seating has been reduced in all food courts at LPIA by 30 % and new cash handling guidelines are in place to minimize contact at the point of checkout.
Passengers are reminded to contact their airlines for specific travel schedules and to arrive at the airport at least two hours before domestic travel and three hours before international travel. Arriving early will allow extra time to check in and be processed for boarding. For airport updates, visit www.nassaulpia.com or follow @nassau_airport on Facebook and Instagram. For more information on regulations for visitors travelling to The Bahamas, visit https://www.bahamas.com/tourism-reopening.
NASSAU, BAHAMAS June 6, 2020—Inter-island commercial flights will resume at Lynden Pindling International Airport (LPIA) on Monday June 8th, 2020, in accordance with the Government of The Bahamas’ phased reopening of air traffic in the country.
In preparation for increased commercial activity in terminal, NAD and its airport partners have worked in close collaboration to implement safety protocols aimed at reducing the risk of COVID-19 transmission for travellers and staff.
Among the new protocols, all airport users must wear a mask or face covering when in the terminal buildings. Outbound passengers travelling from New Providence to a domestic destination will be required to complete a standardized travel form and a standardized health form at the time of check-in.
Additional health checks may be conducted at the discretion of health professionals stationed at the airport including temperature checks. Passengers who present with symptoms of COVID-19 will be isolated in a separate area of the airport for further testing and evaluation.
Jonathan Hanna, Director of Operations at NAD, said as a result of the new safety protocols, the airport experience will be somewhat different from what travellers are used to. Officials are asking persons utilizing the facilities to adhere to all protocols for the safety and security of all.
“The first change that passengers can expect is that access to the terminal facilities will be limited to essential airport workers and ticketed passengers only. We’ve put in some concessions for elderly passengers, passengers with restricted mobility and passengers who are minors who need additional assistance,” Hanna explained.
“Additionally, NAD has put down social distancing markers in all public areas including in the check-in halls, Bahamas Immigration and Bahamas Customs to provide passengers with the information on where to stand to ensure they have as much physical distancing as possible.”
Plexiglass barriers are now in place in the Domestic & International terminal’s check-in hall and domestic boarding gates. Additional work will continue in the US Departures terminal, Bahamas Immigration, Bahamas Customs and other areas.
In preparation for activity in-terminal, NAD ramped up cleaning and sanitization, purchasing fogging machines which allow cleaning teams to sanitize up to 2,000 sq ft at a time as well as electrostatic sprayers that use a negative charge to wrap around materials and help disinfect hard to reach areas.
NAD will continue to monitor overall operations over the coming weeks as the travel restrictions are lifted during each phase. Starting Monday June 15, 2020, commercial flights to The Bahamas will resume exclusively for Bahamian citizens, legal residents and homeowners qualifying for economic permanent residency as well as the immediate family members of these groups. Private aviation will also resume at all fixed-based operators (FBOs) at the airport.
Starting Wednesday July 1, 2020, international flights will resume for Bahamian and foreign travellers.
Airport officials recommend that travellers arrive at the airport at least two hours for Domestic travelers and three hours for international travelers before their flight’s scheduled departure in order to give themselves extra time to check in and go through security as well as to allow for a longer boarding process. The current recommended travel times may increase as more persons begin to travel. Passengers are asked to contact the relevant airlines for the latest flight schedules. For airport updates, visit www.nassaulpia.com or follow @nassau_airport on Facebook and Instagram.
New Guidelines For Passengers, Airport Employees and Tenants To Reduce The Spread of COVID-19
NASSAU, BAHAMAS June 1, 2020—Today, officials at the Nassau Airport Development Company (NAD) outlined reactivation plans in anticipation of increased commercial traffic at Lynden Pindling International Airport (LPIA).
On March 23, 2020, the government of The Bahamas placed restrictions on international and domestic travel as part of its response to the Coronavirus (COVID-19) pandemic. Airport stakeholders including airlines, commercial tenants and government entities are finalizing a comprehensive reactivation plan including recommendations from local Ministry of Health officials, the Centers For Disease Control, the World Health Organization and the Pan American Health Organization. Vernice Walkine, President & CEO of NAD said all entities at LPIA will adhere to new operating procedures in an effort to keep airport employees, passengers, and stakeholder partners safe.
“As we move closer to accommodating more commercial traffic at LPIA, we are being guided by the advice of local medical professionals. We’re also working closely within the Vantage Airport Group network of ten global airports, to share best practices for implementing new protocols in a dynamic airport environment.”
She continued, “We are putting the necessary measures in place to ensure the safety of our employees, passengers, and airport partners. Once commercial travel ramps up, there will be visible and necessary changes to the way we conduct business in terminal. Even with the changes, our commitment to providing the best experience for LPIA users remains the same.”
To observe social distancing guidelines required in public spaces, floor markers and signage are in place at check-in areas, pre-board security screening checkpoints, customs and immigration halls and in retail and food & beverage spaces.
Another major change at LPIA, only ticketed passengers and airport employees with valid-IDs will be allowed in the terminal buildings with the exception of persons who may require special assistance (elderly passengers, disabled persons or unaccompanied minors). Physical distancing will also be mandatory at baggage carousels on arrival.
Seating in the post-security hold rooms, where passengers wait for outgoing flights, have been reduced by about 30%. Travelers will also notice a reduction in the amount of seating in the food court and in check-in halls. Additional stanchions and barriers have been added to limit crowding in public areas in the terminals. NAD’s Commercial Development Team is working directly with commercial tenants to ensure that best practices are adhered to in their operating spaces, and that where appropriate they offer for sale to the traveling public critical items such as masks, hand sanitizer gels, etc.
This week, plexiglass barriers are being installed in the check-in halls in Terminal A and Terminal C as well as at boarding gates. Additional barriers will be installed in Bahamas Customs, Bahamas Immigration and at the rental car facility to reduce the potential transmission of COVID-19 between passengers and airport workers.
In accordance with emergency orders currently in place, all airport workers and passengers will be required to wear a mask or facial covering inside the airport terminals. Amenities such as the water fountains and children’s play areas will remain closed until further notice.
Airport cleaning teams will continue to sanitize high touch points such as escalator handrails, elevator buttons and door handles. NAD recently invested in additional equipment such as foggers and will be acquiring electrostatic sprayers to help the cleaning team apply chemicals in a more efficient and controlled manner over large areas. The company has also placed signage in all washroom facilities reminding users to engage in good hygiene practices.
“In addition to increasing the number of push and automated hand sanitizer stations we’ve also enhanced cleaning measures throughout our facilities. LPIA is known for its attention to detail as it relates to cleaning and our high customer satisfaction ratings speak to this. We’ve escalated the cleaning regimen in terminal by utilizing hospital grade EPA approved disinfectants which have been proven to kill 99.99% of viruses and germs,” Deborah Coleby, Vice President of Operations explained.
Members of the travelling public are encouraged to stay informed and alert regarding new changes to travel procedures. Once the airport resumes full operations, passengers should arrive at least three hours before a scheduled flight and be prepared to follow all safety protocols while at the airport.
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Photo caption: LPIA Stakeholders Finalize Reactivation Plans
Update: Airport Operations/COVID-19 Corona Virus
Tuesday, March 17, 2020
The Nassau Airport Development Company Ltd. wishes to advise the general public that Lynden Pindling International Airport (LPIA) is open and fully operational. The airport is not closing in the foreseeable future. We are continuing to monitor the global spread of COVID-19 and are working closely with local health officials and our airport partners to ensure the safety and security of all LPIA users.
We are asking members of the traveling public to contact their individual airlines for updates on flight schedules. A listing of all airlines and their contacts can be found on LPIA’s website. For the latest information on our airport operations, please visit www.nassaulpia.com and follow us on Facebook, Twitter and Instagram @nassau_lpia.
On behalf of our team here at Nassau Airport Development Company (NAD), I want to share important information regarding our airport’s response to the coronavirus (COVID-19) outbreak.
As passengers, employees, tenants and partners at Lynden Pindling International Airport (LPIA), your safety is always our first priority. Our comprehensive emergency response plan is currently activated and involves input from all primary stakeholders.
From the beginning of the coronavirus outbreak, we have been in direct contact with the Bahamas Ministry of Health, Bahamas Ministry of Tourism & Aviation, Bahamas Immigration, Bahamas Customs and other local agencies to ensure that our response takes into consideration the entire airport community.
Throughout our terminal buildings, we have placed additional hand sanitizing stations. Our cleaning technicians have also ramped up their activities in terminal, increasing the frequency of cleaning and disinfecting flat surfaces, handrails and door handles. Arriving passengers will also notice that Bahamas Immigration has discontinued self-service kiosks and are now screening individual passengers to determine their specific travel history prior to arriving at LPIA.
To date, there are three confirmed cases (edited March 20, 2020) of COVID-19 in The Bahamas. We recognize that this situation is evolving and we will be updating our website and social media platforms with any new developments impacting our airport community.
I would also like to encourage you to continue to follow the Bahamas Ministry of Health at https://www.facebook.com/MOHBahamas/ for the latest information on the country’s overall approach to managing the threat of coronavirus.
You can find the latest coronavirus information as it relates to travel to and from LPIA on our website https://nassaulpia.com/lpia-coronavirus-updates or follow us @nassau_lpia on Facebook, Twitter and Instagram.
We look forward to serving you at LPIA now and into the future. Our commitment is to continue to work with our partners to the safety and well being of our entire airport community.
Vernice Walkine, President and CEO,
Nassau Airport Development Company Limited
Nassau, Bahamas, February 12, 2020— On Monday February 17th, Nassau Airport Development Company (NAD) will resume its program of upgrading the old surfaces on the airside at Lynden Pindling International Airport, with pavement reconstruction on a portion of Taxiway Hotel Taxiway Hotel is a main access point on the airside where aircraft exit the runway and enter aprons to park and be serviced in between flights. The scheduled works will last approximately two months and will result in a full pavement restoration.
Passengers travelling during the peak travel periods (12 p.m.- 3 p.m. daily) and over Spring Break and the Easter holidays should be prepared for some delays when arriving or departing from LPIA as a result of the airside works, however, key stakeholders at the airport are working together to mitigate the impact on the operations at LPIA. Starting next week, Air Traffic Services (ATS) will activate contingency plans and implement operating procedures to manage traffic on the airside over the next two months.
“We are undergoing this essential pavement reconstruction in an effort to increase the lifespan of Taxiway Hotel, and ensure its surface remains safe. As traffic to the destination continues to grow, we must maintain our primary assets at a level that meets the airport’s current and future demands,” Deborah Coleby, Vice President of Operations at NAD explained.
To minimize the overall impact to operations on the airside, the project will be divided into two phases with each stage estimated to last approximately one month.
Last year, NAD completed major rehabilitation works on Runway 09/27 (now Runway 10/28) and Taxiway India (now Taxiway Papa). Works included a full rehabilitation of the asphalt pavement surface, extending the life of the runway, as well as installation of new lighting. Although smaller in scale, the current airside project will provide additional benefits to the overall airside operations. Additional works on airport aprons where aircraft park are scheduled to take place this year.
Motorists entering the airport from the entrance closest to the Domestic/International Departures and Domestic Arrivals terminal are asked to approach the area with caution as heavy equipment movement may be present over the next two months.
For the latest updates on operations at LPIA, visit www.nassaulpia.com or follow @Nassau_Airport on Instagram and Facebook.
Photo Caption: Pavement reconstruction on a portion of Taxiway Hotel at LPIA to commence on Monday February 17, 2020.
Vice President of Marketing & Commercial Development
Nassau Airport Development Company
Windward Public Relations
#29 Windward Road
As NAD Looks Forward To 2020 And Beyond
NASSAU, BAHAMAS: January 27, 2020— Today, officials at Nassau Airport Development Company (NAD) recapped performance highlights from 2019 as the team readies for growth and development plans at Lynden Pindling International Airport (LPIA) in 2020 and beyond.
For the period ending December 31, 2019, passenger numbers grew across all sectors with a total of 4.1 million passengers moving through the three terminals at LPIA, up 11% YOY. The attainment of 4 million passengers is a major milestone and first for the airport. The airport saw increases in all of its passenger segments, inter-island domestic passengers were up 5%, United States passenger saw a 14% increase and international non-United States passengers were up 6%.
Coming off a strong Easter weekend and a robust summer travel season, NAD had high expectations leading into its new fiscal year that began July 1, 2019 (FY2020). At the end of Q1 of FY2020, Hurricane Dorian severely impacted islands in the northern Bahamas. The island of New Providence received minimal impact and the airport remained open throughout the duration of the storm. LPIA accommodated some 1,155 relief flights in the aftermath and NAD waived all landing and parking fees for those humanitarian efforts.
In addition to fee waivers for humanitarian flights, NAD, along with airport manager Vantage Airport Group in partnership with LaGuardia Gateway Partners created a $30,000 fund to directly support the families of NAD employees impacted by the storm. NAD also contributed $10,300 from its Give. Change. terminal collection box initiative to the Bahamas Red Cross.
During the first four days of September 2019, more than 70 US and international flights were cancelled contributing to an 8.7% decline in passenger numbers that month compared to the previous year. By October, numbers began to recover with passenger totals increasing YOY by 6.3%. Passenger numbers increased 2.7% over prior year in November and 9.4% in December. Given 2018 was a year when NAD experienced record passenger numbers the YOY increases in 2019 were significant.
Vernice Walkine, President & CEO at NAD credits a targeted and aggressive marketing campaign by tourism stakeholders for the quick post Dorian recovery.
“For LPIA, our passenger numbers continue to recover following the disruption caused by Hurricane Dorian. Immediately after the storm, our partners at the Ministry of Tourism & Aviation, Nassau Paradise Island Promotion Board, Out Islands Promotion Board, Atlantis and Baha Mar made a comprehensive and concerted effort to market the destination to the world. They undertook an aggressive marketing campaign to drive home the point that the country was open for business and that the best way to support us was to continue booking vacations here,” Walkine said.
FY2019 also saw strong growth in NAD’s revenues which allowed LPIA to undertake major capital projects at the airport. In May 2019, the company began a phased demolition of the former domestic and international terminal building. The site will be reserved for potential future terminal expansion and is currently wrapped in a beautiful mural hand-painted by renowned local artist, Antonius Roberts and his art students at the University of The Bahamas.
Last month, NAD completed major rehabilitation works on Runway 09/27 (now Runway 10/28) and Taxiway India (now Taxiway Papa). The runway was restored to service November 29 and the Taxiway on December 19, 2019. The airport managers made good on their promise of completing the project within the final quarter of the year and were well positioned to handle the busy holiday period. Works included a full rehabilitation of the asphalt pavement surface, extending the life of the runway, as well as installation of new lighting.
In early 2019, NAD issued a Request for Proposal (RFP) for an airport hotel. Even with significant interest in the project, NAD has not determined a proponent to design, build and operate the proposed airport hotel but will continue to pursue the possibility of having such an amenity at LPIA in the future.
As NAD moves into 2020, the company will place added focus on growing its revenue streams. In the fall of 2019, LPIA rebranded its concessions programme and launched a customer-focused campaign Your Travel, Our Pleasure just before the holiday season. Two new duty-free retail stores opened in the US Departures terminal and the Domestic/International Departures terminal to bolster the airport’s overall commercial portfolio.
This year, NAD will issue an expression of interest (EOI) for an additional Fixed-Based Operator (FBO) at LPIA. This move is in direct correlation to the steady increase in traffic in the FBO sector and the demand NAD has experienced for airside land.
NAD’s Commercial Department will also place greater focus on non-aeronautical revenue generation over the next five years. “As the aviation industry evolves, we’re also seeking to evolve as an airport. We are considering the bigger picture looking at LPIA as an economic engine for the country,” Jan Knowles, Vice President of Marketing & Commercial Development explained. “Top priority will be given to the creation of a landside development plan over the next two years to maximize the opportunities available in the immediate airport vicinity.”
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Vice President of Marketing & Commercial Development
Nassau Airport Development Company
Windward Public Relations
#29 Windward Road
NASSAU, BAHAMAS — In an effort to mitigate the impact of heavy traffic on operations over the Thanksgiving weekend, key stakeholders at Lynden Pindling International Airport (LPIA) have finalized plans to manage high passenger volumes. Starting Wednesday November 27th through to Monday December 2nd approximately 90,000 travelers will move through the country’s major gateway. Officials are working together to manage aircraft movement and passenger flows in terminal.
“During holiday peak travel periods we wish to assure the travelling public that firstly, their safety is our paramount concern. Our overall objective is to make certain that a high level of efficiency prevails in the terminals coupled with excellent customer service resulting in a positive experience for our passengers. We continuously work with the key stakeholders to maximize the efficiency of operations and our goal is to mitigate any potential challenges within our facilities and to achieve this, we must work collaboratively with our key stakeholders,” said Deborah Coleby, Vice President, Operations at LPIA.
Bahamas Air Navigation Services Division (BANSD) has committed to ensuring that Air Traffic Services (ATS) is adequately staffed to handle the projected increase in air traffic during the critical holiday period. A notice to airmen (NOTAM) will be issued encouraging local general aviation charters to operate flights outside of the peak period of 11 a.m. – 3 p.m. so that they are able to avoid the traffic and potential delays to their customers.
During these peak travel periods, it is not unusual for LPIA to experience air saturation because of the amount of commercial aircraft and additional private aircraft in the airspace. Officials of BANSD have committed to work in tandem with the Miami Center to manage the flow of air traffic as efficiently as possible. Additionally, BANSD is scheduling its staff and boosting manpower to ensure that the demand and the saturation are well managed.
The Airport Authority has indicated that they will ensure that adequate staff members are deployed at all pre-board screening checkpoints as customary, during the peak travel periods between 11 a.m. – 3p.m. to manage the flow of traffic. In addition, NAD personnel will be in place to manage lines with a view to reducing queue times.
Bahamas Customs and Bahamas Immigration will also beef up staffing over the Thanksgiving period and Bahamas Immigration will continue to deploy team members to assist arriving passengers and direct them accordingly to the booths or the kiosks.
With runway rehabilitation works in the final stages, LPIA will likely operate as a single runway facility through the Thanksgiving weekend. Contingency plans remain in place and the airport will employ best practices used during the summer travel peak to manage traffic on the airside.
Coleby offered additional tips for LPIA passengers travelling during the holiday peak:
- Passengers should check-in at least three (3) hours prior to US-bound flights and two (2) hours prior to International departure flights with the exception of early morning flights. LPIA opens at 4:30 a.m. daily. It is recommended that passengers traveling on flights between 6:15a.m. and 7:30 a.m. arrive at the airport at 4:30 a.m. Arriving early allows for sufficient time to check in, clear security, find your gate and enjoy airport amenities.
- Thoroughly check your documents. Ensure that passports are valid. For US-bound flights, local passengers must be in possession of a US visa or a current police record issued within the last six months.
- Pack wisely. Restrictions still apply on liquids, aerosols and gels. Remember the 3-1-1 rule: 3.4 ounces or less per container for liquids, gels or aerosols; packed in 1 quart-sized clear plastic zip-top bag; limit of 1 bag per passenger.
- While waiting on the security lines place coins, keys and any small metal items in the screening bin, remove jackets and outerwear and unpack your laptop and other devices. Be sure to wear comfortable clothing and shoes that can be easily removed. Leave gifts unwrapped. They may be opened for inspection as part of the baggage screening process.
- Confirm travel details in advance. Days before your flight, check your reservation and determine baggage specifications. Consider travelling outside of the peak departure times. Early morning and evening flights are considered off-peak.
- Stay connected by checking the airport website www.nassaulpia.com for the latest updates on flight schedules and information on parking, in-terminal services or new security regulations and procedures. Also, be sure to follow your individual airline carriers on social media for more specific flight details.
- Use your time in-terminal wisely- Pick up last-minute gift items, a snack or magazine at one of our airport stores. Use free airport Wi-Fi to send emails or relax and enjoy our shopping and dining amenities at LPIA.
Amazon’s Disaster Relief Efforts in The Bahamas
Following the devastation of Hurricane Dorian on the islands of Abaco and Grand Bahama, we are thankful to our many partners like Amazon.com Inc. who brought much needed support at just the right time to just the right people in The Bahamas. The video and link below tell the story of their amazing support offering logistical assistance, technical resources, and teams of volunteers. Special thanks to Abe, Sam, Dave and Jordan, Amazonians who embody Amazon’s desire to do good and have a positive impact on communities.