NASSAU, BAHAMAS September 11, 2022—This summer, Nassau Airport Development Company (NAD) entered into a three-year contract with aviation technology company AeroCloud Systems to provide Flight Information Display Systems (FIDS) and gate management systems (GMS) at Lynden Pindling International Airport (LPIA).
The move is part of the airport management company’s focus on using technology to automate operation systems at LPIA and improve overall efficiency. AeroCloud’s 100% cloud native software platform provides stakeholders with critical data related to cancellations, delays, and diversions to better assist with day-to-day and long-term planning. NAD’s Vice President of Operations Jonathan Hanna expects full implementation of the new technology to be completed by the end of Q3, just ahead of the peak holiday travel period.
“AeroCloud Systems utilizes Artificial Intelligence (AI) and machine learning to predict and project passenger forecasts. It takes into account seasonality including peak periods and pairs that information with data from other sources,” Hanna explains.
“What we get, in return, is an improved passenger forecast which provides data as far out as 90 days. This longer lead time allows us to plan more effectively from an operations standpoint.”
Previously, NAD’s Operations relied heavily on passenger forecasts that were a maximum of three days out. Now, with the predictive capabilities on AeroCloud’s platform, the team can manage gating allocations more efficiently and develop contingency plans throughout the year.
Early data will also allow airport stakeholders including Bahamas Customs, Bahamas Immigration, United States Customs and Border Protection (USCBP), commercial airlines, retail and food & beverage concessions to plan ahead. In addition to predictive data, stakeholders will receive real time updates on delays or cancellations via SMS text.
Hanna continues: “With better access to real time and future information, our airport partners can plan more effectively and can adjust operational hours or staffing levels as information is received. Passengers can also benefit from the data by receiving accurate updates on flights through the AeroCloud app or via LPIA’s website www.nassaulpia.com.”
A total of 10 team members from NAD’s Operations and IT Departments participated in a 2-day training conducted by Aero Cloud’s Chief Technology Officer Ian Forde-Smith and the company’s Product Manager Danny Lee. Andrew Hoppe, Director of Airport Engagement, Americas for AeroCloud, was also in Nassau for the training.
“This is the future of airport operational management, and that immediately resonated with the team at Lynden Pindling International Airport. They were especially intrigued with how AeroCloud’s innovative forward planning feature will allow them to plan gate scenarios up to three months in advance using AI and Machine Learning. Our product is innovative, cost-effective and efficient, and offers customers unlimited user licences under the umbrella of absolute security,” Hoppe said.
On the new partnership with LPIA, George Richardson, CEO and Co-Founder of AeroCloud said: “Our gate management system will create a paradigm shift for Lynden Pindling International Airport greatly reducing the amount of manual tasks required to manage their operations, and also alerting key stakeholders to take proactive measures towards avoiding conflicts and irregular operations. It’s a fail-safe solution and we applaud Lynden Pindling International Airport’s progressive approach towards resolving the disruption issues faced by many airports recently.”
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Photo Caption 2– AeroCloud representatives conduct training on new operations management system at LPIA. Picture l to r: Andrew Hoppe, Director of Airport Engagement, AeroCloud Systems, Tashena Adams, Manager, Operations Centre, NAD, Jonathan Hanna, Vice President of Operations, NAD, Danny Lee, Product Manager and Ian Forde-Smith, CTO & Founder, AeroCloud Systems.